AssistedCare features: everything your community runs on, in one place

Every module on one secure platform for assisted living: resident and care management, eMAR and med pass, financials, therapies EMR, CRM, document e-signature, Medicaid tracking and more — from the first tour to daily care, billing and compliance, replacing the spreadsheets, binders and disconnected tools your team juggles today.

Sales and admissions: fill the building

From first call to signed packet: a visual lead pipeline with tours, campaigns and referral sources, an AI front desk answering the phone, then e-signed admission packets and a Move-In Command Center whose steps verify themselves as the real work lands.

  • Lead pipeline, tours and conversion analytics
  • E-signed admission packets, ask-once intake
  • Move-In Command Center with auto-verified steps
  • Medicaid pathways like STAR+PLUS

Resident and care management: care at the center

Every resident gets a complete, secure record: profiles, care plans with signing teams, vitals with pain assessment, activities, incidents, safety flags and a FaceSheet that pulls it all together. Therapy EMR charts PT, OT and ST against the same chart.

  • Care plans with e-signing teams
  • Vitals, pain assessment and trends
  • Incident and activity tracking
  • Therapy EMR with SOAP notes and co-signing

eMAR, med pass and pharmacy ops: medication, mastered

A full electronic MAR: physician orders, scheduled med passes with tap-to-administer, documented holds and refusals, and automatic late/missed tracking — plus pharmacy receiving with packing-slip scanning, refill workflows and supply run-out forecasting.

  • Tap-to-administer med pass
  • MAR entries signed and timestamped
  • Pharmacy receiving and refill requests
  • Supply run-out forecasting

Billing and online payments: money, handled

Charges roll into invoices, and money comes back on its own: families pay online by ACH or card, autopay runs monthly, and paper payments are recorded too. Rent roll, AR aging, collections, expenses, P&L and trust fund reports are built in.

  • Online family payments by ACH and card
  • Autopay that runs itself
  • Rent roll, AR and collections reports
  • Expenses, P&L and trust fund

Every stage of the operation, in order

  1. Hiring: staff the building
  2. Sales: fill the building
  3. Admission: move them in
  4. Care: care for them
  5. Pharmacy: pass the meds
  6. Billing: get paid
  7. Compliance: stay inspection-ready
  8. Maintenance: keep it running

Every stage covered, end to end

The rest of the operating system, in the same order you live it. Switch modules on as you grow.

Hiring, HR and training
A hiring pipeline with job postings, message and offer templates, HR document management, and training courses that issue certificates.
Staff scheduling
Build the schedule, see who is on today, and keep assignments straight across every community.
AI front desk
An AI receptionist answers the phone, qualifies inquiries, texts callers back and escalates what matters to your team.
Fax and SMS built in
A fax line and SMS number per facility: send charts and referrals straight from the record, text families and applicants from a shared inbox.
Document e-signature
ESIGN/UETA-aligned admission packets and templates. Sign in person or send a secure remote link; signed documents file into the chart.
Family, physician and partner portals
Families pay and sign online, physicians review and sign orders remotely, home health and hospice partners chart their own residents.
Shift handoff board
A tablet kiosk for the nurses' station: shift-change ceremony, PIN-signed actions and a live board of what needs doing.
Provider directory and PCP visits
Centralized provider and institution directories with PCP visit tracking and problem lists.
Multi-facility reporting
Data isolation, role-based access and an All Facilities view with per-page facility overrides and consolidated reporting.
Medicaid / MCO tracking
Authorization management per resident with payer info, modifiers, level of care and an Expiring Auths report.
Daily Roll and checklists
Exception-based attendance with a monthly grid, plus admission and compliance checklists tracked per resident.
Security and backups
HIPAA-compliant access control, PIN quick sign-in on facility devices, automatic idle sign-out and hourly encrypted off-site backups.
Tasks, notes and @mentions
A cross-facility task center with Kanban and list views, a notes hub, and @mentions that notify teammates in context.
Transport and vendors
Resident transport scheduling plus vendor and expense management, so the non-clinical work is tracked like everything else.

See it running in your community

Book a 30-minute demo and explore every core module with our team.