AssistedCare: the operating system for assisted living communities

Hiring, sales, admissions, care, pharmacy, billing, compliance and maintenance — the whole operation of an assisted living community, start to finish, in one secure platform. Try the interactive demo, or book a 30-minute walkthrough.

From the first hire to the last invoice

One operating system, end to end. Every stage of running a community lives in one platform, on one record — not a care system with four other tools bolted on.

Hiring — staff the building
Post jobs, move applicants through a pipeline and send offers, then onboard with HR documents and training that issues its own certificates.
Sales — fill the building
Every inquiry captured: a visual lead pipeline, tours, campaigns and referral sources, with an AI front desk answering the phone after hours.
Admission — move them in
E-signed admission packets, ask-once intake and a Move-In Command Center whose steps verify themselves as paperwork, orders and billing actually land.
Care — care for them
Resident records, care plans with signing teams, vitals, incidents, activities and therapy EMR: one chart the whole team works from.
Pharmacy — pass the meds
A full eMAR: physician orders, tap-to-administer passes, documented holds and refusals, plus pharmacy receiving, refills and supply forecasting.
Billing — get paid
Charges become invoices, families pay online by ACH or card, autopay runs itself, and rent roll, AR, expenses and P&L stay current on their own.
Compliance — stay inspection-ready
Medicaid and MCO authorizations with expiring-auth alerts, daily roll, checklists, policies and an audit trail behind every signature.
Maintenance — keep it running
Work that isn't clinical still gets tracked: a cross-facility task center, transport, vendors and expenses, so nothing about the building falls through.

Try before you buy: don't read about it, click it

We built working miniatures of the real workflows, loaded with sample data. No account, no sales call, no email required.

Built so your team can be present

When records, medications, billing and compliance live in one place, caregivers stop chasing paperwork and start spending their time where it counts, with residents.

  • One secure record per resident
  • Less double-entry, fewer errors
  • Compliance built into the workflow
  • The same tools across every community

Designed for the way you work

Secure by design
Role-based access, per-tenant isolation, PIN quick sign-in on facility devices, idle auto sign-out and hourly encrypted off-site backups.
Built around real workflows
Med pass, shift handoff, move-ins, daily roll and authorization tracking model how communities actually operate — not generic forms.
Modular and scalable
Start with core care and switch on billing, therapy, payments, pharmacy ops and Medicaid tooling exactly when you need them.
Multi-facility native
One community or a hundred: an All Facilities view for leadership, per-facility scoping for staff, and the same tools everywhere.

From first click to managing residents, the same day

Step 1 — Try it right now
Click through live interactive demos: run a med pass, command a move-in, collect invoices. No account needed.
Step 2 — Book a demo
Share a few details and pick a time. We'll tailor a 30-minute walkthrough to your communities.
Step 3 — Go live the same day
The guided wizard sets up your first community in minutes. Invite staff, add residents, and switch on modules as you grow.

Built to be trusted with what matters

You're handing us resident records, family payments and clinical documentation. Here's how we hold that responsibility.

  • HIPAA compliant
  • Role-based access and tenant isolation
  • ESIGN/UETA-aligned e-signing
  • Hourly encrypted off-site backups
  • Payments processed by Stripe
HIPAA compliant, at every layer
Granular role-based access, strict per-organization data isolation, audit trails, PIN sign-in locked to your facility network and automatic idle sign-out on shared devices.
Always recoverable
Hourly encrypted backups to independent off-site storage, plus a written, tested disaster-recovery runbook. Your records survive anything that happens to a server.
Signatures that stand up
E-signing aligned with ESIGN/UETA: identity captured, documents locked immutably after signing, and a full audit trail on every envelope.
Payments handled by Stripe
Family ACH and card payments run through Stripe. Card numbers and bank details never touch our servers — we only ever see the confirmation.
Your data stays yours
Residents, financials and documents export to CSV, Excel and PDF whenever you want them. No lock-in, no ransom on your own records.
Verified releases
Every release passes an automated test suite and a live health check before it serves your community — and we use the platform's own monitoring to watch it.

Your questions, answered

The things operators ask us before they sign up.

Can I try the platform before talking to anyone?
Yes. The Experience page has live interactive demos with sample data — run a med pass, walk a move-in, work the CRM pipeline and collect invoices, all in your browser with no account. When you want the full picture, book a 30-minute demo.
How long does it take to get set up?
Most teams are running the same day. A guided wizard creates your first community, then you invite staff and add residents immediately. Modules like billing, therapy and pharmacy can be switched on later without any migration.
Does it handle medications and the MAR?
Yes — a full eMAR: physician orders, scheduled med passes with tap-to-administer, holds and refusals with documentation, automatic late/missed tracking, plus pharmacy receiving, supply run-out forecasting and refill workflows.
How does billing and getting paid work?
Charges roll into monthly invoices automatically. Families pay online by ACH or card, autopay runs on its own, and paper checks and ACH are recorded too. Rent roll, AR aging, collections, expenses, P&L and trust fund reports are built in.
Do you support Medicaid and managed care?
Yes. Per-resident authorization tracking with payers, modifiers and levels of care, an Expiring Auths report, and Medicaid-specific move-in pathways such as STAR+PLUS.
Can families, physicians and partners get access?
Each gets their own portal. Families see invoices and can pay online and e-sign documents; physicians review and sign orders and plans of care remotely; home health and hospice partners chart against only the residents they serve.
How is my data protected? Are you HIPAA compliant?
AssistedCare is HIPAA compliant. Granular role-based access, strict per-organization data isolation, audit trails, PIN sign-in locked to your facility network, automatic idle sign-out, and hourly encrypted backups to independent off-site storage. Each organization only ever sees its own communities and residents.
Does it replace our paper admission packets?
Yes. Admission packets are e-signed (ESIGN/UETA-aligned) in person or by secure remote link, intake questions are asked once and flow everywhere, and signed documents file themselves into the resident's chart.
Can I run multiple communities on one account?
The platform is multi-facility from the ground up: an All Facilities view for administrators, per-facility scoping for staff, and consolidated reporting across every location.
What about our staff — hiring, training, shift change?
A hiring pipeline with job postings and offer templates, HR document management, a training system that issues certificates, staff scheduling, and a tablet handoff board that runs a structured shift-change ceremony.
Can we send faxes and texts from the platform?
Yes — every facility gets a fax line and SMS number. Send charts, orders and referrals by fax straight from the record; text families and applicants from a shared inbox with read tracking.
Can we get our data out if we ever leave?
Always. Residents, financials, reports and documents export to CSV, Excel and PDF at any time, from inside the product. Your records are yours — there's no lock-in and no exit fee.
What does it cost?
Plans are per-community with modules you can switch on as you grow — see the Pricing page for details, or book a demo and we'll help you pick the right fit.

Something we didn't cover? Ask us directly, or see it answered live in a 30-minute demo.

Start running your community today

Try the interactive demo now, then book a 30-minute walkthrough to see the full platform on your own scenarios.